Applying and Allocation
How to Apply for Accommodation
You can apply for accommodation when you firmly accept an academic place and when accommodation applications for the next academic year are open. If you have Exeter as your insurance or clearing choice you will only be able to apply for accommodation when your University of Exeter offer is confirmed. Once it is, please apply as soon as possible.
If you are eligible for the University’s accommodation guarantee, and wish to take advantage of this, you will need to apply online by 31 July. Applications received after this date will be allocated on a first come first served basis, based on availability.
Please ensure that you will be able to access the email account you have provided on your application.
When you have successfully registered with the online student accommodation portal ‘Room Service’, you will receive an automated email message with a validation code that will need to be entered the first time you log in. Once you have logged in you will be able to complete and submit an online application form.
Once you submit your online application, you will receive an email confirming its receipt. You can also log into your online ‘Room Service’ account to check the status of your application.
If you are unsure of your student ID number, please contact the Admissions team. Once you have made an application for accommodation you will be sent an email detailing what happens next.
You can apply for accommodation when you firmly accept an academic place and when applications for the next academic year are open. If you have Exeter as your insurance or clearing choice you will only be able to apply for accommodation when your University of Exeter offer is confirmed. Once it is, please apply as soon as possible.
If you are eligible for the University’s accommodation guarantee, and wish to take advantage of this, you will need to apply online by 31 July. Applications received after this date will be allocated on a first come first served basis, based on availability.
Please ensure that you will be able to access the email account you have provided on your application.
When you have successfully registered with the online student accommodation portal ‘Room Service’, you will receive an automated email message with a validation code that will need to be entered the first time you log in. Once you have logged in you will be able to complete and submit an online application form.
How we allocate
Applications for accommodation are processed through a ballot. Applications will open on Monday 3 April 2023 and close on 31 July 2023.
Students who apply within this period will be guaranteed an offer of accommodation.
Accommodation will be allocated via a ballot system. At the end of each month, the online application and offer portal ‘Room Service’ will randomly generate the order in which applications will be processed. This will continue until the ballot closing date.
Offers of accommodation will be sent out periodically throughout the Summer. Offers sent to students holding a conditional course offer will be sent subject to the course requirements being met.
If the course requirements are not met the accommodation offer will be automatically withdrawn and the deposit refunded.
We are unable to guarantee your first preference in any offer of accommodation.
If you are allocated University owned or managed accommodation, like Glasney Student Village, you will receive an email asking you to log back onto the website to review the offer made to you online. If you are offered The Sidings then CRM Students will send you an offer via email with a link to complete the booking.
If you reject an offer of accommodation, you can re-apply, but we wouldn’t be able to guarantee the same offer and it may disadvantage you – depending on when you re-applied.
Once you have accepted your offer of accommodation, you will be contacted by the end of August and asked to complete the online induction and check in, where you can book an arrival date and timeslot with details of when and where to collect your keys on move-in day.
For students who will be living in The Sidings you will be contacted directly by CRM Students to arrange your move-in date.
When you are made an offer of accommodation you will be asked to provide details of one guarantor.
A guarantor is a third party, such as a parent or close relative who agrees to pay your rent if you are in arrears. The guarantor will be sent an agreement to sign and return to the Accommodation Office as part of the offer acceptance process.
Late applicants – get in touch
We recommend that those who miss the guaranteed deadline still contact the Accommodation Office to check availability and discuss options in the private sector.
Applications for accommodation are processed through a ballot. Applications will open on Monday 3 April 2023 and close on 31 July 2023.
Students who apply within this period will be guaranteed an offer of accommodation.
Accommodation will be allocated via a ballot system. At the end of each month, the online application and offer portal ‘Room Service’ will randomly generate the order in which applications will be processed. This will continue until the ballot closing date.
Offers of accommodation will be sent out periodically throughout the Summer. Offers sent to students holding a conditional course offer will be sent subject to the course requirements being met.
If the course requirements are not met the accommodation offer will be automatically withdrawn and the deposit refunded.
We are unable to guarantee your first preference in any offer of accommodation.
If you are allocated University owned or managed accommodation, you will receive an email asking you to log back onto the website to review the offer made to you online.
When you are made an offer of accommodation you will be asked to provide details of one guarantor.
A guarantor is a third party, such as a parent or close relative who agrees to pay your rent if you are in arrears. The guarantor will be sent an agreement to sign and return to the Accommodation Office as part of the offer acceptance process.
If you are not able to provide a financial guarantor, please contact the Accommodation Office for guidance.
Please read through all the information carefully, as once you accept the offer, it creates a legally binding contract. You will need to accept the offer and pay a deposit to secure the accommodation by the deadline stated.
If you do not accept your offer of accommodation by the offer deadline date, you will be informed that your room offer has been withdrawn and the room will be re-allocated.
If you reject an offer of accommodation, we will be unable to make you another offer unless there are special circumstances which we were unaware of at the time of allocation.
Once you have accepted your offer of accommodation, you will be contacted by the end of August and asked to complete the online induction and check in, where you can book an arrival date and timeslot with details of when and where to collect your keys on move-in day.
You can select preferences such as quiet, single or mixed gender flats when making your application. We will consider preferences when allocating but cannot guarantee that we can meet all preferences.
Applications received after 31 July will be processed on a first come first served basis, subject to availability.
LATE APPLICANTS – GET IN TOUCH
We recommend that those who miss the guaranteed deadline still contact the Accommodation Office to check availability and discuss options in the private sector.